The confirmation email is sent from noreply@mail.app.supabase.io. It may have landed in your spam folder or in Gmail's Promotions tab.
The confirmation link is valid for 24 hours. If it has expired, try signing in again with your email — a new link will be sent automatically.
Make sure you're using the exact email address you registered with. Capitalization doesn't matter, but periods and special characters do.
Go to the login page and click "Forgot password". Enter your email address and click send. You'll receive an email with a link to choose a new password.
Check spam and Gmail's Promotions tab if the email doesn't appear in your inbox (see the tip above).
Send us an email at support@aquaplan.no with the subject "Delete account" from the email address linked to your account. We'll cancel your subscription and delete your account within 10 business days.
Yes — new coaches get a 30-day free trial when they sign up for the first time. No payment is required to start the trial.
Athletes have full access for free. Payment only applies to the coach account that manages groups and annual plans.
See current prices on the pricing page. We offer monthly and yearly subscriptions for coaches.
Go to the Stripe customer portal. There you can add or change a payment card at any time.
The subscription continues until the end of the current billing period — you don't lose access immediately.
Go to the Stripe customer portal. There you can add or change your payment card at any time.
As a coach you can:
Go to the Athlete overview and find the invitation code for the group. Share this code with your athletes.
Athletes register themselves with their email and use the invitation code to join your group. You then approve their access.
Yes — in the Athlete overview you can send an access request to the athlete. The athlete approves or declines. After approval you can read their diary, but not edit it.
Ask your coach for the group's invitation code. Once logged in, go to Overview → Join group and enter the code. Your coach will then approve you.
Yes — the athlete app has a Self-directed training feature where you can log swimming, strength and alternative training completely independently of a coach.
AquaPlan is a web app and works in the browser on iPhone, Android and PC. There is currently no dedicated app in the App Store or Google Play.
On iPhone: open the page in Safari → tap the share icon → "Add to Home Screen". It then looks and feels like a native app.
AquaPlan works best in modern browsers: Chrome, Safari, Firefox and Edge — the latest version is recommended. Older browsers (Internet Explorer) are not supported.
All data is stored securely in Supabase (EU region) and the service is hosted via Vercel. Payment information is handled exclusively by Stripe — AquaPlan never stores card details.
Yes — the Norwegian version is available at aquaplan-lime.vercel.app. Both versions share the same data, so you can switch freely.